A front desk that never misses, without another hire.
A trained coordinator answers calls and DMs, books consults and follows up, during your hours.
The problem
Your front desk is checking people in, taking payments and answering questions in the room. The phone and the DMs are what slip. Another full-time hire is a big step for a small spa.
What we set up
- A trained coordinator logs into your phone system and booking software.
- Answers calls and DMs.
- Books consults.
- Confirms tomorrow's appointments.
- Calls lapsed patients.
- Sends the owner a weekly report.
Ground rules
- Clinical questions always go to your providers.
- Card payments only via your own secure payment links.
What you get every week
A short report every Monday, in plain numbers. No dashboards to log into.
Your Monday reportRemote Patient Coordinator
- Calls and DMs answered
- Consults booked
- Appointments confirmed
- Lapsed patients called
Pricing
See all pricing- Shared Coordinator
- $997/mo
- Dedicated Coordinator
- $1,800/mo
Remote Patient Coordinator questions
Do you replace my receptionist?
No. We cover the calls and messages they can't get to, including during treatments, at lunch and after hours.
Will they give medical advice?
Never. Clinical questions always go to your providers.
How do patients pay?
Card payments only via your own secure payment links.
Find out how many patients you missed last week.
We'll call and message your spa like a new patient. Within 48 hours you get a short video showing what happened and what it's costing you.
No long contracts. Start with a 30-day pilot.